My husband and I enjoyed the delicious dishes at the restaurant on the first floor of this place.

The service we received from this hotel during our 10-day stay was excellent. Its location was stunning, adjacent to a train station, several restaurants and eateries, groceries, and convenience stores.

The room was kept clean and available with a great view, space for the children to play plus spacious bathroom, making it a comfortable stay.

The rooms here offer great views of Skytree Tower and it's conveniently located in the Koto Ward district close to public transportation and various attractions.

The convenient location near the metro station makes it easy to reach shops and a supermarket, while the Koto Ward district is definitely worth exploring.

The property is excellently situated, providing a luxurious and tidy environment with comfortable beds away from the subway.

No complaints whatsoever, we appreciated this convenient hotel, 100% recommend. Spent 8 nights here with our children, had an awesome stay overall. Its pleasant, central location was a plus. You could walk to shops and a supermarket.

For us it was ideal.

This place offers a wide range of delicious food options to choose from.

I recently stayed at a luxurious 4-star hotel in Tokyo and had a wonderful experience. This place offers exceptional customer service, with staff who are always friendly and try their best to assist you. The location is perfect, not in the center of Tokyo, but close to the subway which makes it easy to explore the city's attractions. The rooms are spacious and clean, with comfortable beds for a good night's sleep. Plus, the hotel provides 24-hour room service, making it convenient for any needs or cravings that may arise. The on-site restaurant offers a delicious buffet breakfast, and the bar/lounge area is a great place to unwind with a drink after a long day of exploring. Additionally, the hotel has excellent leisure facilities including an indoor swimming pool, sauna, and massage services. All in all, I had an amazing experience and would highly recommend this hotel to my family and friends.

The staff is very friendly and helpful, the location is convinient and near by is a 24 hours supermarket, as well as nice caffeterias,shops and restaurants. It is a Hotel with very nice atmosphere.

Nothing to complain,only can't understand why spa-pool services have to be paid additionally.

Easy access to all of Tokyo via subway station (3 block walk). Quiet evening location means no rail or street noise. Many local restaurants within a couple blocks walk. There is a shopping complex at the hotel's base, which includes a great supermarket and various shops/eateries including Tully's Coffee and Baskin Robins ice cream shop. The neighborhood also includes canals and local parks. Room was well maintained. Private bath in room was clean and hi-tech with great water pressure (on upper floor) and a hi-tech toilet. Would definitely stay here again. Be sure to note the appropriate bed size when booking. Our Comfort Double room included a larger bed (equivalent to Queen Size).

The complimentary shuttle to Narita Airport only runs twice per day, not convenient. To avoid a 3 1/2 hour wait at the airport, we chose to spend Y2400ea for express train to Ueno station and Y2200 for cab from Ueno to hotel. If we had taken a local train the cost would only have been Y1000ea, 1hr 20mins vs. 45mins for the Sky Liner express. Shuttle bus from airport takes approx 1hr, but only runs once in morning and once in early evening.

I recently stayed at a hotel in Tokyo for a few days and had a fantastic experience. The staff were friendly, the property was clean, and the rooms were a good size. The location was great, with plenty of restaurants, a grocery store, pharmacy, and ATM all on-site. The hotel also provided complimentary bottled water daily, which was a nice touch. The real standout feature was the affordable shuttle service to Narita and Haneda airports, as well as the free shuttle to Tokyo Disneyland. I highly recommend this hotel.

Strongly recommend this hotel.

Staff very helpful

Yes - extra charge for using the gym, swimming pool and almost all other facilities was not made clear by the hotel or by your company before I booked the hotel. I disputed this with the hotel in writing but got no response at all. The charges were as much as $75 for use of the pool! Also breakfast was charged extra at about $25 and was pretty lousy quality. Finally the room was extremely hot and humid and was not possible to control the individual temperature. I checked out early and ended up staying at a hotel that was about $50 cheaper - it didn't have a gym or swimming pool but also didn't have any extra charges! However, the front desk staff were excellent and the room would have been very nice if I could control the a/C.

The hotel rooms were spacious and comfortable, perfect for a family with kids. The staff were friendly and helpful, even holding our pocket wifi package until we arrived. The hotel offered a free shuttle to Tokyo Disney Resort and the nearest station, making transportation easy. Convenient amenities like a grocery store, drug store, and restaurants were located on the ground floor, along with plenty of nearby convenience stores.

Felt right at home, no complaints at all.

very friendly staff, fairly good location, subway staion quite close by, airport limo (bus0 service now goes direct from airport to Hotel (not via city airport terminal with need for cab ride as noted on hotel web page) very efficient service and good value

Although pool and spa islisted as hotel ammenities there is quite an expensive charge fot the use of these, where most hotels include access to these in the room cost. Not much life in the hotel bar, seemed to be closed the whole time I was there, but there is a good little steak restaurant next to the hotel with reasonably priced beer.